Delivery & Returns

Delivery & Returns

Delivery

  • R60 delivery anywhere in South Africa
  • FREE delivery on orders of R1,000 or more
  • We deliver to your door with Fastway Couriers in 3-5 working days.

Returns & exchanges

Full-price items

  • You can exchange or return full-price items within 30 days: from the date of delivery for online orders, or the date of purchase in store.
  • Items must be unworn, with all tags attached and in their original packaging.
  • Please have your order number or receipt ready.
  • Refunds are paid back to your original payment method.

Sale items

  • Sale items can't be returned or exchanged, unless they're faulty.

Courier costs

  • For size or change-of-mind returns and exchanges, you pay the courier to send the item back to us, and to send the replacement to you.
  • If we sent the wrong item, or the item is faulty, we cover all courier costs.

Faulty items

  • If an item is faulty, contact us within 6 months of purchase and we'll repair, replace or refund it.

Exchange in store

  • You're welcome to exchange at Shop 111, Golden Walk, Victoria Street, Germiston. Just bring your order number.

Sold out after you ordered

  • Occasionally an item sells in store before your online order is processed. If that happens, we'll let you know and refund you in full straight away.

How to start a return or exchange